Returns Policy
Returns Policy
Thank you for shopping with Stapler Mania Store. We appreciate your trust and want you to feel confident when purchasing from our store. This Returns Policy explains how customers in USA can return items, request exchanges, and understand the steps involved in the process.
At Stapler Mania Store, our goal is to make returns simple, fair, and transparent — ensuring that every customer enjoys a smooth experience from order to delivery.
1. Overview of Our Returns Policy
Our Returns Policy covers both defective and non-defective products. If your purchase doesn’t meet your expectations, you may be eligible for a return or exchange within the allowed timeframe.
We strive to deliver high-quality products and take care to inspect every item before shipment. However, if there’s any issue with your order, we’ll gladly work with you to resolve it quickly and professionally.
2. Eligibility for Returns
You may return your order if the following conditions are met:
-
The product is new, unused, and in its original packaging.
-
The product has not been damaged or altered by the customer.
-
The return request is made within 30 days of receiving the order.
-
All accessories, manuals, and tags must be included in the return package.
Products that are opened, used, or missing components are not eligible for return unless they are defective upon arrival.
3. Return Method
Customers can return their products by mail. To initiate the process, please contact our support team at support@staplermaniastores.shop or call us at 1 (952) 243 1865
Our representative will provide step-by-step instructions, including how to prepare your package and where to send it.
A return label is included in your original package to make the process quick and hassle-free. There are no restocking fees or hidden charges for accepted returns.
4. Return Time Frame
All return requests must be made within 30 days from the date of delivery.
Returns made after this period may not be eligible for refund or exchange.
We encourage customers to initiate the return process as soon as possible to ensure prompt handling and processing.
5. Exchanges
We accept exchanges for products that meet our return conditions.
If you would like to exchange your item for a different size, color, or model, please mention this when contacting our support team.
Our staff will confirm availability and arrange a replacement as soon as the original item is received.
6. Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately.
We will review your case and, upon verification, offer a replacement or full refund at no cost to you.
To speed up the process, please include photos or videos showing the issue with your product when contacting us.
7. Refunds After Return
Once your returned item is received and inspected, your refund will be processed within 7 business days.
Refunds are credited to the original payment method.
8. Shipping and Delivery Time
Our Shipping and Delivery Policy explains how we handle order fulfillment, delivery schedules, and carrier timelines.
Most orders are delivered within 6–10 business days across USA.
You can learn more about our delivery process here:
👉 Shipping and Delivery Policy
9. Non-Returnable Items
The following products are not eligible for return:
-
Items marked as Final Sale or Clearance
-
Customized or personalized items
-
Digital goods, downloadable products, or software
Please check the product description carefully before purchasing.
10. Contact Us
For any questions about this Returns Policy, or if you need assistance with your order, please contact us using the details below:
Address: 2822 E. Olympic Blvd,Los Angeles CA 90023,United States
Phone: 1 (952) 243 1865
Email: support@staplermaniastores.shop
Store Name: Stapler Mania Store
We appreciate your trust and look forward to continuing to provide you with high-quality products and excellent customer service.